Unlocking Business Information

Maximizing Document Management Return On Investment (ROI) Today’s technology allows you and your employees to store, process, and share information. You may already have made a considerable investment in Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), or other enterprise business applications. However, the question remains…do you still have valuable information locked away in documents?   In addition to traditional business applications, a vast amount of unstructured content is still created and used, including:  Electronic Documents. Employees and business partners create documents which can contain critical information using standard desktop authoring packages. Centralizing and standardizing the authoring, review, approval, and storage of these documents will facilitate the sharing of this information among authorized users Web Content. As the web increases its potential as a true business channel, more editorial control over content presented on Internet or intranet sites may be required Hardcopy Paper. Even in today’s business environment, hardcopy documents are still necessary to perform certain business processes. Making these documents available electronically in a searchable repository can provide significant business value E-mail. Corporate e-mail can provide access to an untapped repository of information. E-mail can be used as a distribution system for documents and other business information. Rapidly increasing storage capacity requirements force IT departments to regularly purge this information Content Publishing/Distribution. Once the content has been authored, it needs to be distributed to a target audience. The content may need to be dynamically changed based on business data or rules as part of a publishing or Print On Demand (POD) process The above content can often contain important business information, which is often inaccessible to employees and business partners who need it. The challenge is to allow your employees and business partners to get access to the information they need, when they need it. Why Can't I Just Implement A Document Management Solution? What I If I Already Have A Document Management Solution? Taking The Next Step... Why Can't I Just Implement A Document Management Solution? At face value, the obvious answer is to implement a document management solution. Herein lies the problem: the diversity of content has forced this software market to develop solutions with a broad range of functionality and costs. In order to properly evaluate and implement the right content management solution, businesses have to clearly understand their short and long-term business objectives and requirements. To achieve this, the following questions need be answered: What types of document does the business currently create and manage? Is the scope of the document business problem specific to one department, or can it be considered an enterprise document problem covering multiple departments? What challenges does the current method for managing document present? What benefits or Return On Investment (ROI) can the business expect from implementing a document management solution?   What If I Already Have A Document Management Solution? If your business has already made an investment in a document management solution, this could potentially be utilized for other types of document business problems in other departments. This will allow you to maximize your existing investment. Taking The Next Step... Portford has recognized that implementing document management solutions to maximize Return On Investment (ROI) is not easy. To help businesses take the right steps to manage document, Portford has developed an initiative called Unlocking Business Information. This initiative combines Portford’s content/document management and industry experience to produce a Document Management Roadmap tailored to meet your business objectives and requirements.   The following table shows the different industry packages that are available in addition to enterprise document management. Portford will work closely with your business to understand the opportunities in the areas listed below:   Industry Areas Covered Healthcare - Payers Marketing Collateral Publishing Mailing and Fulfillment ID Card Production Supplier Management Distribution Management, Postal services Claims Management Healthcare - Providers HIPAA Compliance Medical Record Management Patient Information Gathering Electronic Medical Records (EMR) Explanation Of Benefits (EOBs) Life Science Content/Document Collaboration GxP and 21 CFR Part 11 Compliance for Regulated Documents Manufacturing Documents Regulatory Affairs Submission Assembly and Publishing Product Labeling Sales, Marketing and Promotional Content Financial (Mortgage and Consumer Banking) and Credit Unions Mortgage or Loan Origination/Servicing Documents Branch to Back Office Document Capture Teller Processing Statement Processing Check Processing (Check 21) Enterprise Document Management Opportunities for Enterprise Document Management Analysis of Accounts Payable and Receivables Corporate Compliance (e.g. Sarbanes Oxley, SEC and FASB) Records Management If you would like more information about our Unlocking Business Information initiative, contact our sales line at (909) 484 9929 x18, or e-mail us at sales@portfordsolutions.com.